How do I sign up for Butler In Suits?

Simply register on our website at www.butlerinsuits.com/register, upon successful registration you will receive a confirmation email.

Your home manager will be in touch with you via phone call within 2 business day to confirm your preferred start date.

How long does it take for the home manager to contact me?

Upon registering on our website, your home managers will be in touch with you via phone call in 2 business days, in the event if we are unable to reach your mobile number, we will be sending an email to followup.

If you don’t hear from us in 2 business days, please contact us at [email protected]

Is Butler In Suits available in my area?

Upon registration on our website, our home managers will review your registration and inform you accordingly within 2 business days if our service is available in your area.

In the event our service is not available, you will be placed on our waiting list and we will contact you upon launch of your area.

I have friends who is keen in using your services, is there a referral program?

Yes, Butler In Suits has its referral programme for existing customers only where we reward you with $50 credit for each successful referral, and the referral will receive a $50 discount on his first month of subscription.

To find out more, please contact your home managers.

Are Butler In Suits Housekeepers pet friendly?

Yes, when your home manager calls, he/she will be asking in regards to the breed and type of pet in your residence, and will accordingly assign pet-friendly housekeepers to service your residence.

Do homeowners have to provide cleaning products?

No, our housekeepers bring most of the needed cleaning supplies with them to service your residence.

Note: We do not provide dishwashing liquid, and it needs to be provided by the customer for dishwashing purpose.

In the event, if we require a specific product that our housekeepers do not have, we will inform you via our notification system.

Who are the housekeepers?

At Butler In Suits, we pay utmost attention to our housekeepers quality of service.

All our housekeepers are full-time employees, who have passed our industry-leading 3-weeks training programme to become our professional housekeepers.

Our housekeepers receive market-leading benefits and remuneration.

We believe in happiness creation, and by empowering our housekeepers with a great career, they can in turn benefit you by helping you free up time and return home happy!

Will it be the same housekeeper that services my residence?

Yes, we usually assign to a fixed housekeeper who services your area, in the event if the housekeeper is not available due to leave, medical, or family emergency. Your home manager will notify you of the update, and assign a replacement housekeeper from the same team, who will visit and service your residence.

 

 

I have feedback/suggestion for the service, who should I contact.

We utmostly welcome feedbacks and suggestion, we pay careful attention to every feedback and suggestion that comes to us.

Existing customers and New customers can feedback to us directly to [email protected]

What are the public holidays and off days for 2018 for Butler In Suits

Please find our scheduled public holidays listed below:

 

  • January 2018
    • 1 January 2018 (Monday) – 2018 New Year (public holiday)
  • February 2018
    • 15,16,17,18 February 2018 (Thursday-Sunday) – Chinese New Year (public holiday)
  • March 2018
    • 30 March 2018 (Friday) – Good Friday (public holiday)
  • May 2018
    • 1 May 2018 (Tuesday) – Labour Day (public holiday)
    • 29 May 2018 (Tuesday) – Vesak Day (public holiday)
  • June 2018
    • 14 June 2018 (Thursday) – Hari Raya Eve (off day)
    • 15 June 2018 (Friday) – Hari Raya Puasa (public holiday)
  • August 2018
    • 9 August 2018 (Thursday) – National Day (public holiday)
    • 22 August 2018 (Wednesday) – Hari Raya Haji (public holiday)
  • November 2018
    • 6 November 2018 (Tuesday) – Deepavali (public holiday)
  • December 2018
    • 25 December 2018 (Tuesday) – Christmas Day (public holiday)